{"id":12,"date":"2026-09-20T10:29:53","date_gmt":"2026-09-20T10:29:53","guid":{"rendered":"https:\/\/shop.zad-edu.com\/?page_id=12"},"modified":"2026-09-20T13:55:47","modified_gmt":"2026-09-20T10:55:47","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/shop.zad-edu.com\/ar\/refund_returns\/","title":{"rendered":"Refund &amp; Returns Policy"},"content":{"rendered":"\n<style>\n.zp{--g:#0f5132;--g2:#198754;--bg:#f3f8f5;--ink:#1c2321;--mut:#5b6663;--line:#e2ebe5;color:var(--ink);max-width:1100px;margin:0 auto 40px;line-height:1.75}\n.zp *{box-sizing:border-box}\n.zp[dir=rtl]{text-align:right}\n.zp-hero{background:linear-gradient(135deg,#0f5132 0%,#198754 100%);color:#fff;border-radius:22px;padding:52px 36px;margin:10px 0 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li:before{content:counter(s);display:flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:50%;background:var(--g);color:#fff;font-weight:700;margin-bottom:12px}\n.zp-steps strong{display:block;font-size:16px;margin-bottom:4px}\n.zp-steps span{color:var(--mut);font-size:15px}\n.zp-two{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:16px;margin-bottom:16px}\n.zp-two .zp-sec{margin:0}\n.zp-no{border-inline-start-color:#c0392b}\n.zp-no h2{color:#a93226}\n.zp-cta{background:var(--bg);border-radius:20px;padding:30px;display:flex;flex-wrap:wrap;gap:18px;align-items:center;justify-content:space-between;margin:26px 0 0}\n.zp-cta h3{margin:0 0 4px;font-size:20px;color:var(--ink)}\n.zp-cta p{margin:0;color:var(--mut)}\n.zp-btns{display:flex;flex-wrap:wrap;gap:10px}\n.zp-btn{display:inline-block;background:var(--g);color:#fff!important;text-decoration:none!important;padding:12px 24px;border-radius:99px;font-weight:600;font-size:15px}\n.zp-btn.alt{background:#fff;color:var(--g)!important;border:1px solid var(--g)}\n@media(max-width:600px){.zp-hero{padding:38px 22px}.zp-sec{padding:22px 20px}}\n<\/style>\n\n\n\n\n\n\n\n\n<div class=\"zp\" dir=\"rtl\">\n  <div class=\"zp-hero\">\n    <span class=\"zp-eyebrow\">\u0645\u062a\u062c\u0631 \u0632\u0627\u062f \u00b7 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/span>\n    <h1>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639<\/h1>\n    <p>\u0631\u0636\u0627\u0643 \u064a\u0647\u0645\u0651\u0646\u0627. \u0647\u0646\u0627 \u0643\u0644 \u0645\u0627 \u062a\u062d\u062a\u0627\u062c \u0645\u0639\u0631\u0641\u062a\u0647 \u0639\u0646 \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0623\u0648 \u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0645\u0634\u062a\u0631\u0627\u0629 \u0645\u0646 \u0632\u0627\u062f.<\/p>\n    <div class=\"zp-meta\">\u0622\u062e\u0631 \u062a\u062d\u062f\u064a\u062b: \u0633\u0628\u062a\u0645\u0628\u0631 2026<\/div>\n  <\/div>\n\n  <div class=\"zp-grid\">\n    <div class=\"zp-card\"><div class=\"zp-big\">14 \u064a\u0648\u0645<\/div><h3>\u0644\u0637\u0644\u0628 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639<\/h3><p>\u062a\u064f\u062d\u0633\u0628 \u0645\u0646 \u064a\u0648\u0645 \u0627\u0633\u062a\u0644\u0627\u0645 \u0637\u0644\u0628\u0643.<\/p><\/div>\n    <div class=\"zp-card\"><div class=\"zp-big\">48 \u0633\u0627\u0639\u0629<\/div><h3>\u0644\u0644\u0625\u0628\u0644\u0627\u063a \u0639\u0646 \u062a\u0644\u0641<\/h3><p>\u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u062a\u0627\u0644\u0641 \u0623\u0648 \u0627\u0644\u062e\u0627\u0637\u0626 \u064a\u064f\u0633\u062a\u0628\u062f\u0644 \u0623\u0648 \u062a\u064f\u0631\u062f \u0642\u064a\u0645\u062a\u0647 \u0643\u0627\u0645\u0644\u0629.<\/p><\/div>\n    <div class=\"zp-card\"><div class=\"zp-big\">100%<\/div><h3>\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0643\u0627\u0645\u0644 \u0639\u0646\u062f \u062e\u0637\u0626\u0646\u0627<\/h3><p>\u0646\u062a\u062d\u0645\u0651\u0644 \u062a\u0643\u0644\u0641\u0629 \u0634\u062d\u0646 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0625\u0630\u0627 \u0643\u0627\u0646 \u0627\u0644\u062e\u0637\u0623 \u0645\u0646 \u062c\u0627\u0646\u0628\u0646\u0627.<\/p><\/div>\n  <\/div>\n\n  <div class=\"zp-two\">\n    <div class=\"zp-sec\"><h2>\u0645\u0646\u062a\u062c\u0627\u062a \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0631\u062c\u0627\u0639\u0647\u0627<\/h2><ul>\n      <li>\u0627\u0644\u0643\u062a\u0628 \u0648\u0627\u0644\u0642\u0648\u0627\u0645\u064a\u0633 \u0627\u0644\u0645\u0637\u0628\u0648\u0639\u0629 \u0628\u062d\u0627\u0644\u062a\u0647\u0627 \u0627\u0644\u0623\u0635\u0644\u064a\u0629.<\/li>\n      <li>\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u063a\u064a\u0631 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629 \u0641\u064a \u062a\u063a\u0644\u064a\u0641\u0647\u0627 \u0627\u0644\u0623\u0635\u0644\u064a \u0645\u0639 \u0627\u0644\u0623\u0633\u0637\u0648\u0627\u0646\u0627\u062a \u0648\u0627\u0644\u0645\u0644\u062d\u0642\u0627\u062a \u0643\u0627\u0645\u0644\u0629.<\/li>\n      <li>\u0623\u064a \u0645\u0646\u062a\u062c \u0648\u0635\u0644 \u062a\u0627\u0644\u0641\u0627\u064b \u0623\u0648 \u0628\u0647 \u0639\u064a\u0628 \u0623\u0648 \u0645\u062e\u062a\u0644\u0641\u0627\u064b \u0639\u0646 \u0637\u0644\u0628\u0643.<\/li>\n    <\/ul><\/div>\n    <div class=\"zp-sec zp-no\"><h2>\u0645\u0646\u062a\u062c\u0627\u062a \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0631\u062c\u0627\u0639\u0647\u0627<\/h2><ul>\n      <li>\u0623\u0643\u0648\u0627\u062f \u0627\u0644\u062a\u0641\u0639\u064a\u0644 \u0648\u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0627\u0644\u0631\u0642\u0645\u064a \u0628\u0639\u062f \u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u0643\u0648\u062f \u0623\u0648 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647.<\/li>\n      <li>\u0627\u0644\u0623\u0633\u0637\u0648\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0641\u062a\u0648\u062d\u0629 \u0645\u0646 \u062a\u063a\u0644\u064a\u0641\u0647\u0627\u060c \u0625\u0644\u0627 \u0641\u064a \u062d\u0627\u0644\u0629 \u0648\u062c\u0648\u062f \u0639\u064a\u0628 \u0641\u0646\u064a.<\/li>\n      <li>\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629 \u0623\u0648 \u0627\u0644\u0645\u0643\u062a\u0648\u0628 \u0641\u064a\u0647\u0627 \u0623\u0648 \u0627\u0644\u062a\u064a \u062a\u0644\u0641\u062a \u0628\u0639\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645.<\/li>\n    <\/ul><\/div>\n  <\/div>\n\n  <div class=\"zp-sec\"><h2>\u0643\u0648\u062f \u0627\u0644\u062a\u0641\u0639\u064a\u0644 \u0644\u0627 \u064a\u0639\u0645\u0644\u061f<\/h2><p>\u0625\u0630\u0627 \u0644\u0645 \u064a\u0639\u0645\u0644 \u0627\u0644\u0643\u0648\u062f \u0627\u0644\u0630\u064a \u0627\u0633\u062a\u0644\u0645\u062a\u0647\u060c \u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u0648\u0633\u0646\u0642\u0648\u0645 \u0628\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0623\u0648 \u0625\u0631\u0633\u0627\u0644 \u0643\u0648\u062f \u0628\u062f\u064a\u0644.<\/p><\/div>\n\n  <div class=\"zp-sec\"><h2>\u0645\u0635\u0627\u0631\u064a\u0641 \u0627\u0644\u0634\u062d\u0646<\/h2><p>\u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0644\u0623\u0633\u0628\u0627\u0628 \u0644\u0627 \u062a\u062a\u0639\u0644\u0642 \u0628\u0639\u064a\u0628 \u0641\u064a \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u062e\u0637\u0623 \u0645\u0646\u0651\u0627\u060c \u064a\u062a\u062d\u0645\u0651\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0635\u0627\u0631\u064a\u0641 \u0634\u062d\u0646 \u0627\u0644\u0625\u0631\u062c\u0627\u0639\u060c \u0648\u0644\u0627 \u062a\u064f\u0633\u062a\u0631\u062f \u0645\u0635\u0627\u0631\u064a\u0641 \u0627\u0644\u0634\u062d\u0646 \u0627\u0644\u0623\u0635\u0644\u064a\u0629.<\/p><\/div>\n\n  <div class=\"zp-sec\"><h2>\u0637\u0631\u064a\u0642\u0629 \u0631\u062f \u0627\u0644\u0645\u0628\u0644\u063a<\/h2><p>\u0628\u0639\u062f \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u0645\u0631\u062a\u062c\u0639 \u0648\u0641\u062d\u0635\u0647\u060c \u064a\u062a\u0645 \u0631\u062f \u0627\u0644\u0645\u0628\u0644\u063a \u0628\u0646\u0641\u0633 \u0648\u0633\u064a\u0644\u0629 \u0627\u0644\u062f\u0641\u0639 \u0627\u0644\u0623\u0635\u0644\u064a\u0629. \u0648\u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0644\u062f\u0641\u0639 \u0639\u0646\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645 \u0646\u062a\u0641\u0642 \u0645\u0639\u0643 \u0639\u0644\u0649 \u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u0623\u0646\u0633\u0628.<\/p><\/div>\n\n  <h2 class=\"zp-h2\">\u062e\u0637\u0648\u0627\u062a \u0637\u0644\u0628 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639<\/h2>\n  <ol class=\"zp-steps\">\n    <li><strong>\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627<\/strong><span>\u0627\u062a\u0635\u0644 \u0628\u0646\u0627 \u0623\u0648 \u0627\u0633\u062a\u062e\u062f\u0645 \u0646\u0645\u0648\u0630\u062c \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u062e\u0644\u0627\u0644 \u0645\u062f\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639.<\/span><\/li>\n    <li><strong>\u0623\u0631\u0633\u0644 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0637\u0644\u0628<\/strong><span>\u0631\u0642\u0645 \u0627\u0644\u0637\u0644\u0628 \u0648\u0633\u0628\u0628 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639\u060c \u0648\u0635\u0648\u0631\u0629 \u0644\u0644\u0645\u0646\u062a\u062c \u0625\u0630\u0627 \u0643\u0627\u0646 \u062a\u0627\u0644\u0641\u0627\u064b.<\/span><\/li>\n    <li><strong>\u0623\u0639\u062f \u0627\u0644\u0645\u0646\u062a\u062c<\/strong><span>\u0646\u0624\u0643\u062f \u0644\u0643 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0646\u0631\u062a\u0651\u0628 \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645 \u0623\u0648 \u0627\u0644\u062a\u0633\u0644\u064a\u0645.<\/span><\/li>\n    <li><strong>\u0627\u0633\u062a\u0644\u0645 \u0645\u0633\u062a\u062d\u0642\u0627\u062a\u0643<\/strong><span>\u0628\u0639\u062f \u0627\u0644\u0641\u062d\u0635 \u0646\u0642\u0648\u0645 \u0628\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0623\u0648 \u0631\u062f \u0627\u0644\u0645\u0628\u0644\u063a.<\/span><\/li>\n  <\/ol>\n\n  <div class=\"zp-cta\">\n    <div><h3>\u062a\u062d\u062a\u0627\u062c \u062a\u0633\u062a\u0631\u062c\u0639 \u0645\u0646\u062a\u062c\u061f<\/h3><p>\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u0648\u0633\u0646\u062a\u0648\u0644\u0649 \u0627\u0644\u0623\u0645\u0631.<\/p><\/div>\n    <div class=\"zp-btns\"><a class=\"zp-btn\" href=\"tel:+201282345300\">\u0627\u062a\u0635\u0644 \u0628\u0646\u0627: 01282345300<\/a><a class=\"zp-btn alt\" href=\"\/ar\/contact-us\/\">\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627<\/a><\/div>\n  <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"ams_acf":[],"_links":{"self":[{"href":"https:\/\/shop.zad-edu.com\/ar\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.zad-edu.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.zad-edu.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.zad-edu.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.zad-edu.com\/ar\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":2,"href":"https:\/\/shop.zad-edu.com\/ar\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":3359,"href":"https:\/\/shop.zad-edu.com\/ar\/wp-json\/wp\/v2\/pages\/12\/revisions\/3359"}],"wp:attachment":[{"href":"https:\/\/shop.zad-edu.com\/ar\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}